By implementing the use of Direct Messaging, we have found a way to accomplish the following:
No waiting on hold to speak to the pharmacy
No unnecessary phone calls and faxes
No hunting for alternatives or manufacturer coupons
No more frustrated patients
Faster, better, more efficient patient care
I suffer from bad acne, and my local pharmacy said they would not be able to fill my prescription for 2 days. I was referred to Greywell and my medication was delivered to my house an hour and a half later.
I love how my medication can be delivered wherever I like!
Two days after receiving my medication, someone from Greywell called me to see how I was doing and how the medication was working. I had never experienced that with another pharmacy before.
I received a call within moments from leaving my doctors office to tell me that my medication would be ready shortly and would be delivered to wherever I like. Super convenient!